Designated Contact Persons

Walking your employees through all areas of responsibility in the their role

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We provide a training programme aimed at employees members of an organisation who are chosen in the voluntary role of Designated Contact Person as per the Dignity at Work Policy and who will have the responsibility for handling informal complaints in relation to bullying, harassment or sexual harassment. It is therefore necessary to train these persons on the following areas:

  • An overview of the legal implications of workplace bullying, harassment and sexual harassment
  • An understanding of the associated behaviours/definitions
  • Guide to Dignity at Work Policy
  • An outline of the role of the designated contact person
  • A complete understanding of the complaints process including the investigation process and outcome
  • Knowledge and skills on handling this role

The workshop places a high deal of emphasis on skills building during the training, in order to provide participants with the opportunity to learn the skills that they will be required to use in the event of handling an informal colleague issue. Contact us for more details.

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Contact Ria White HR Solutions

Phone: 086 859 3769

About Ria

ria white hr solutionsRia has held senior HR roles in the professional services and pharmaceutical industries as well as providing HR & training services and advice to a wide range of sectors for over 25 years